{"version":"1.0","provider_name":"ITG NL","provider_url":"https:\/\/nl.itglobal.com\/empty","author_name":"Yuriy Ivanov","author_url":"https:\/\/nl.itglobal.com\/empty\/author\/yuriy-ivanov\/","title":"Help Desk (Service Desk) - \u0447\u0442\u043e \u044d\u0442\u043e, \u0434\u043b\u044f \u0447\u0435\u0433\u043e \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0435\u0442\u0441\u044f","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"PdGEoxpSr0\"><a href=\"https:\/\/nl.itglobal.com\/empty\/glossary\/help-desk\/\">Help Desk<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/nl.itglobal.com\/empty\/glossary\/help-desk\/embed\/#?secret=PdGEoxpSr0\" width=\"600\" height=\"338\" title=\"&#8220;Help Desk&#8221; &#8212; ITG NL\" data-secret=\"PdGEoxpSr0\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/nl.itglobal.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"HelpDesk is een geautomatiseerd systeem dat is ontworpen om verzoeken van klanten te controleren, verwerken en af te handelen. Gewoonlijk wordt HelpDesk gekenmerkt door een grote functionaliteit en een eenvoudige gebruikersinterface."}